Forma Studio / Privacy

Privacy

Who we are

Forma Studio is a trade name of FIZZY PEPPER, LDA (NIF 518389944), Fábrica de Portugal, Armazém 35, Av. Marquês de Pombal 524, 2715-128 Sintra, Portugal. We are the controller of the personal data described here. Contact for anything about your data: [email protected].

What this website collects

Nothing by itself. The site has no forms, no accounts, no advertising or tracking cookies and no analytics that identify you. Our web host keeps standard technical server logs (IP address, time, page requested) for security, for a short period.

What you send us

When you contact us by WhatsApp, email or Instagram we receive what you choose to send: your name, phone number or email, company, and project information such as drawings, photos, the site address and deadlines. Drawings and project files may contain information about your client; please share only what is needed for the quote.

Why we use it, and on what legal basis

To reply, prepare a sketch and a quote, and take the steps you ask for before a contract (GDPR art. 6(1)(b)). To carry out the order: production, delivery, installation and after-sales (art. 6(1)(b)). To issue invoices and keep accounting records required by Portuguese law (art. 6(1)(c)). To photograph finished projects and show them on our website and Instagram, crediting the designer — only with the client's permission (art. 6(1)(a) consent, or our legitimate interest under art. 6(1)(f) for the designer's professional credit). We do not sell your data and do not send newsletters.

Who else processes it

Services we use to talk to you and run the business: WhatsApp and Instagram (Meta Platforms Ireland), email (Google Workspace), our website host, and our certified accountant. Meta and Google may process data outside the EU under the EU–US Data Privacy Framework or the European Commission's standard contractual clauses.

How long we keep it

Enquiries that do not become an order: up to 2 years after our last contact. Orders, contracts and invoices: 10 years, as required by Portuguese tax law. Project photos published with permission: until you or the client ask us to remove them.

Your rights

You can ask us for access to your data, correction, deletion, restriction, portability, or object to its use — write to [email protected]. Where we rely on consent, you can withdraw it at any time. You can also complain to the Portuguese data protection authority, CNPD (www.cnpd.pt).

Links to other sites

Links to WhatsApp, Instagram and the Livro de Reclamações open services with their own privacy policies.

Changes

We will update this page if anything changes. Last updated: 26 October 2026.

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© 2026 FIZZY PEPPER, LDA · NIF 518389944 Livro de ReclamaçõesPrivacy